eBay Explicitly Bans AI "Buy for Me" Agents in User Agreement Update

Summary

eBay explicitly prohibits AI "buy for me" agents and LLM (larger language model) bots, updates arbitration and dispute resolution requirements in latest User Agreement update, going into effect February 20, 2026.The following summary of changes was provided in an email sent to users: We’ve updated eBay’s User Agreement, including the agreement to arbitrate any disputes you may have with us. Our updated User Agreement was posted on January 20, 2026. For users who agreed to a prior version of our User Agreement, this agreement is effective as of February 20, 2026. In this update, eBay is updating its anti-scraping prohibition to clarify that it specifically also includes bots used for AI or LLMs. eBay is also updating the agreement to arbitrate in the updated User Agreement: We clarified the scope of the class action waiver. We clarified the process for opting out of the agreement to arbitrate. We updated the physical address to which notices for informal dispute resolution, arbitration demands, and notices for opting out of arbitration must be sent. As always, sellers are encouraged to read the entire updated terms carefully, but Value Added Resource has you covered with a side by side comparison highlighting some key changes.Disclaimer: comparisons are made using both automated and manual methods and are provided for informational purposes only - no warranty of completeness or accuracy is expressed or implied and users are advised to do their own due diligence.AI Agents & LLM ScrapingFirst, as the summary calls out, eBay is explicitly prohibiting AI "buy for me" agents and LLM scraping bots from interacting with the platform without permission from eBay.Old Version: In connection with using or accessing our Services you agree to comply with this User Agreement, our policies, our terms, and all applicable laws, rules, and regulations, and you will not... ...use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or other automated mean...